Hiring kitchen countertops installers for the first time? Here are things to look out for to hire the right ones:

Online reviews

Online reviews have become an important part of any business, and customers base their buying decisions on them.

Is the company’s reputation based on independently verifiable reviews? If so, how many do they have, does management respond to them, and how highly regarded are they?

Take a look at Google, Yelp, Facebook, and other online review sites. Read the reviews thoroughly to determine what to expect, how well the organization addressed problems, and how satisfied the consumer was.

Installing kitchen countertops is a big investment, so researching ahead of time could save you a lot of headaches later.

While hiring a company with many positive reviews, you shouldn’t go for one with a perfect score. This is because it’s rare for a company to have all the reviews positive regardless of how good they are.

While true, you shouldn’t work with a company with many negative reviews. If a company has many negative reviews, you should avoid it as it’s most likely an awful company and will give you a bad experience.

To stay on the safe side, work with a company that has at least four stars.

Price Transparency

Before you start working with any company, you should ask for price quotes. Of course, you should ask for quotes from at least five companies to compare them.

When you receive the quotes, take your time going over them. Don’t be fooled by the price alone and fall for the typical bait and switch. Some businesses will quote a lower-quality product to get you in the door, only to upsell you to a much more expensive product. You don’t want this, do you?

Companies may, for example, quote a thinner or less expensive countertop material with a standard edge to make the price appear lower. One of the things you will hear in such a scenario is the expected costs after installation.

As you can tell, you end up paying more than you planned.

To avoid this and have a better idea about the amount you should expect to pay, you should work with a company that is transparent about its price.

When asking for a quotation, don’t ask for the ballpark. Instead, ask for the price of each item.

Before you decide to work with a company, review every item they will use and confirm that they won’t increase the price later.

To protect yourself, it would be better if you have the company sign an agreement that the amount they quote will remain unchanged.

Communication

A lack of communication is one of the most common concerns about any home renovation project. Look for a company with customer support and scheduling teams to which you may turn for project updates.

When interacting with a company, ask yourself whether you will have a dedicated team to answer all your questions. If you have been trying to contact the company without success, chances are you won’t reach it when you start working together.

Many businesses are concerned with completing as many jobs as possible but don’t place communication at the top. Choose a company committed to keeping you informed about what is happening, and you can easily reach them when needed.

Besides communication, you must ensure that the company maintains the highest quality standards. The quality assurance department is the first thing you should check before working with a company.

You want a company with such a department that gives you peace of mind and will provide you with the best service possible.

Professionalism

How long has the company been in operation? Will they still be there in a year if you encounter problems on the job? What is the size of the operation?

You’d be shocked at how unskilled and small many enterprises are, frequently failing to meet demand and, as a result, delaying your installation. Choose a business with extensive experience in their field.

Ask if the measurement and installation teams are outsourced when getting an estimate. You also should ask about the technology they use during the installation.

You want a company that uses cutting-edge technology to ensure accurate measurements the first time. Nothing is more frustrating than going through the entire process only to have a poor installation with uneven seams and gaps that don’t look correct.

Protection Plan

Make sure that the company will stand behind their work. Be aware of companies that do not provide a warranty. The plan should cover everything from countertop installation to sinks, faucets, and backsplash for at least five years.

When you work with a company with a protection plan, you have peace of mind as you know they will give you excellent service.

Physical location

Can you visit a convenient location, look at kitchen ideas, and speak with a representative? There’s no substitute for seeing Quartz, Quartzite, Granite, and Marble countertops Durham in person.

Feeling the stone and observing the beautiful, unique patterns and veining is much better than seeing the stone in pictures or videos.

To better understand how your property will look once the countertops have been installed, work with a company with a physical office. This way, you can visit the location and experience the stone, which helps you make a better decision.

A wide range of services and products

Ideally, your remodel partner should provide multiple services to eliminate the need to shop around.

The last thing you want is someone that only provides one service. As much as they will do the task better, you will have to work with multiple contractors, which might be too much for you.

For example, you don’t want to hire a contractor to install the countertop stone, and they can’t install the cabinets. To be safe, work with a contractor that is all around and provides all the services in-house.

For the best outcome when installing granite countertops, you need to consider a number of tips. These tips include:

Go with high-quality granite

The first thing you need to do is decide what kind of granite you want. If this is your first time, the granite shop you visit will have a lot of samples and slabs so you can get a good look at all the different colors and grain patterns.

You’llYou’ll also see the different edges to choose from, like square, bevel, bullnose, miter, ogee, and many more.

Besides the main surface of the countertop, you’ll need to choose the length of the overhang and the type and size of the backsplash, if you decide to have one.

To increase the chances of buying high-quality granite, avoid buying it from big box stores. Instead, buy your granite from small stores. Besides these small shops stocking high-quality countertops, they also tend to be cheaper.

These stores even have experts who help you with the installation at no extra charge.

Be ultra cautious when transporting the countertops

After your countertops have been cut to size, it can be hard to get them home safely. You will have to pick up the countertops from the fabricator unless they are being sent to you.

Don’tDon’t forget that granite is heavy—a 6-foot countertop can weigh more than 400 pounds—so get some help to move and transport the countertops safely.

To avoid cracking or breaking the stone, carry it vertically instead of flat. One excellent way to do this is to carry the slabs on edge in an A-frame rack, the same way glass is carried.

You can use 2x4s to make a simple rack if you need to. Cover the edges with wide painter’spainter’s tape to keep them safe.

Take the right cabinet measurements.

Once you’ve picked out the granite and taken it off the old countertops, measure your base cabinets accurately to give to the fabricator. To get an accurate measurement of the top of the base cabinets, measure the distance from the wall to the fronts along the wall.

If you aren’taren’t a dab hand at DIY projects, you should avoid taking the measurements yourself. Instead, have an experienced contractor come with you. Besides taking accurate measurements, they will also see if there are any bumps in the walls or exposed pipes that might affect the installation of the countertops.

Make a template out of cardboard.

You can give your fabricator even more accurate measurements by making a template out of cardboard, lauan plywood, or even Mylar plastic.

Use a scribing tool to make the template fit tightly against the wall along the whole row of cabinets. Then, trace the front edge of the cabinets onto the template.

Sinks, cooktops, faucets, and soap dispensers must be cut out of your template in the right places.

When doing it, be careful not to let more than 2 feet of space between cabinets, like over a dishwasher, and don’t let more than 6 inches of unsupported overhang with 2 cm stone or 9 inches with 3 cm stone.

If you want an undermount kitchen sink, write that on the template so that the fabricator can cut the sinkhole to hold the sink clips.

Also, ensure your fabricator “rods” the cutouts with steel or fiberglass reinforcements to strengthen the narrow areas around the cutouts.

Set a date to pick up or have your finished countertops delivered once you have clearly stated your needs and given your measurements.

Ensure that the base cabinets are level.

Make sure that your base cabinets are level along their length. If not, take the base units apart and use shims under the baseboard to level them.

Ensure the countertops fit.

There are two ways to make the countertop fit better if it doesn’tdoesn’t sit flush against the wall as it should. You can make changes to either the wall or the granite.

If the wall is made of drywall, the easiest and safest way to make the countertop fit is to mark the spot where it hits and then cut away the drywall with a utility knife or jab saw.

If the wall is made of something harder, like tile or brick, you may need to change the granite. To do this, mark the part where the granite kitchen countertops Raleigh hit the cabinets, then carefully remove the granite.

You should then carefully shave the edge to the level you want using a dry-cut diamond blade on an electric grinder.

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Things to Consider When Hiring a Kitchen Countertop Company